Tone matters… and misinterpreting tone when we communicate primarily via email / text can be so easy to do.
“What did she mean by that extra question mark??”
“WHY IS THIS IN ALL CAPS.”
“short. unclear. huh?”
In our increasingly internet reliant world, it’s important to keep tone in mind when we’re communicating with clients… AND when we’re *reading* client communications.
In this broadcast we’ll dive into best practices that will help us avoid misunderstandings and frustration over “internet tone.”
Show Notes from the Broadcast:
- Get a third party view. If you’re overwhelmed by a misunderstanding or you aren’t sure if your tone is coming across clearly… ask someone who isn’t emotionally invested to read it for you. Grab a friend. A spouse. A fellow teacher. You have help. <3
- Ditch the text and email. The convenience of technology is great, but connecting on the phone or in person can be much easier and faster when trying to resolve issues.
- Write like you’re talking to your _________. Pick a person who you love and who respects you. Write your email or text with that person in mind. This can help us find the words that we need.
Wanna get a hold of that PDF I mentioned? Just click here.
Catch more business, mindset, and awesometicity tips here on the coaching page every Wednesday at 12pm ET.
Thanks for reading and listening! Stay savvy, stay you.
